Lighting returns, controlled from scan to client report.
LightLoop turns messy return benches into a visible operating loop: scan resolution, price gates, photo evidence, test decisions, parked exceptions, restock batches, billing, and client-ready outcomes.
Live loop
318 billable units
Price gate
Proceed
Sync
offline-safe
Operations view
This month's loop
Opened
318
Scrap
74
Total
$4k
Price gate
Proceed to bench
$124 list vs $100 threshold
One operating loop, no hidden handoff.
Each unit moves through the same explicit path, so the bench knows the next action and the business can see why a unit was billed, dumped, scrapped, or restocked.
Photos
3 gates
Routes
4 outcomes
Sync
offline-safe
scan + resolve
Intake
Scan UPC, ASIN, OMS SKU, seller SKU, or pick from catalog to mint the LightLoop unit ID.
pass or dump
Price gate
Check list price against the client floor before bench time is spent.
photo gated
Evidence
Capture packaging, condition, and powered-unit photos with offline save.
NEW or SCRAP
Decision
Route each unit to restock-ready, scrap pile, or gate dump with billing state.
client-ready
Report
Roll outcomes into invoices, client reporting, restock batches, and OMS status.
The messy return details become rules, not tribal knowledge.
The operating policy is defined once. The bench sees only the next correct action. Reports get an answer backed by evidence and line-level billing.
Sign inClient rules
Set unit fee, price threshold, disposal rate, sorting fee, scrap authorization, and OMS warehouse per client.
SKU references
Store list price, OMS SKU, UPC, ASINs by marketplace account, reference media, checklist, test steps, and pass/fail criteria.
Evidence history
Every unit keeps photos, gate events, route decisions, billable state, inbound ref, and close history.
Restock operations
Build selected-unit batches, confirm box dimensions, map OMS SKUs, send to OMS, refresh status, or cancel.
Live app coverage
The newest production surfaces are in the story too.
The design keeps the operational content already live in LightLoop: client setup, catalog maintenance, marketplace reports, reconciliation, and unresolved-item workflows.
dashboard + invoices
Client dashboard and billing
Customers see in-progress units, passed units, billable scraps, below-gate units, restock batches, data-health gaps, and read-only monthly billing estimates.
bulk setup
Catalog import and export
Customers can download current data, bulk import catalog updates, maintain prices, identifiers, photos, and the bench-facing test content for each SKU.
seller central
Accounts and removal reports
Marketplace accounts stay explicit, removal reports upload per account, unmapped seller SKUs get mapped, and shipment reconciliation stays visible.
park + identify
Unidentified item resolution
When a bench scan is uncertain, the item can be parked with code, photos, and notes; the team can pick the right product or discard it.
Reporting
Outcome reporting without the spreadsheet chase.
Restock-ready
318
Scrap authorized
74
Gate dumps
112
Invoice total
$4,018
Pilot setup starts with the first real loop.
A useful LightLoop pilot starts with the actual return policy: client fee rules, SKU references, bench steps, and the first report the client will read.